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About Refunds
Nick avatar
Written by Nick
Updated over a year ago

ParaSwap operates as a non-custodial middleware that engages with Third-Party Services, ensuring that it never holds or has custody of users' cryptocurrencies.
Users maintain full ownership and control of their digital assets throughout the entire process. Consequently, users assume complete responsibility for any potential loss of funds associated with their cryptocurrencies.

As the exclusive custodians of their cryptocurrencies, users bear the inherent risk of potential fluctuations or losses in the value of their digital assets and the safeguarding of private keys linked to their wallets. ParaSwap explicitly disclaims any liability for changes in the value of digital assets or the loss of private keys associated with user wallets.

Given that users directly engage with the blockchain by signing each transaction with their wallets, ParaSwap can not reimburse any costs related to trading with custom tokens, unsuccessful transactions, gas costs, slippage, price impact, front-running, internal commissions, impermanent loss, or external theft. Users must be aware of these inherent risks and exercise caution while interacting with cryptocurrencies.
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ParaSwap is committed to providing assistance to users in understanding and troubleshooting transactions. Our customer support is readily available through the chat feature located at the bottom right of the page. Users can reach out for guidance and support, and ParaSwap is dedicated to helping them navigate any challenges they may encounter.

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